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Support Services Bureau

The Support Services Bureau consists of four divisions: Facilities Division, Records Division, and Administrative Support Division.

  • Facilities Division oversees Building Maintenance, Fleet, Booking, Police Supply, and Reception
  • Records Division oversees Evidence, Records, Teletype, and Court Liaison 
  • Administrative Support Division oversees Recruiting, Background Investigations, Training, and Photo Lab

Administrative Support Division

 

Recruiting Unit

The Recruiting Unit's mission is to actively seek the most qualified candidates for positions throughout the Police Department, while placing an emphasis on diversity. The Recruiting Unit travels throughout the State of Florida and the nation, in search of the best and brightest candidates.

For information regarding employment, click here.

Background Investigations

This unit is responsible for the testing, background investigation, and subsequent hiring of all personnel within the Police Department, both sworn and civilian. In just the past twelve months the Background Investigations Unit has hired more than one-hundred and twenty new employees, including; Police Officers, Public Safety Aides and Parking Enforcement Specialists.

For information regarding employment with the City of Fort Lauderdale, including a list of available positions, click here.

Training

The Training Unit, provides a wide range of services including the overseeing of recruits attending the police academy and the Citizens Police Academy. The unit is responsible for the coordination of both the FDLE required mandatory re-training and training for salary incentive. It keeps records for all training received by department members both sworn and civilian. Further, the unit creates, tracks, and facilitates the printing of new and or revised department policies. 


Police Records

The Records Division works  around the clock to retrieve, distribute, and store reports consistent with internal policy and demands. The Records Division receives all police reports and accidents reports. The reports are indexed and vital information is entered in the computer, which is used for Uniform Crime Reporting by both the Florida Department of Law Enforcement and the FBI.

To learn more about Police Records, click here.

Evidence Section

The Evidence Unit receives catalogs and stores evidentiary, abandoned, forfeited, and found property in accordance with state and local laws and stores more than 250,000 items including bicycles, jewelry, office equipment, luggage, household items, electronic equipment and more.  It maintains an on-site warehouse and an additional remote warehouse

The Evidence Unit is open to the public on Wednesdays, by appointment only, from 8:00 a.m. to 1:00 p.m. It is temporarily located at 1350 West Broward Boulevard. The phone number is (954) 828-5450.

Police Supply

The Police Supply Unit consists of two separate areas: Supply and Reception.  The Supply Unit oversees the issuance of uniforms, duty gear, equipment, and the supplies necessary for the Department’s day-to-day operations.   The Front Reception Desk handles receiving and responding to requests from the public via walk-in or telephone.    

 

Fleet Services

This Unit is responsible for a vehicle fleet numbering over seven hundred (700) vehicles and ancillary equipment.  Responsibilities include but are not limited to purchasing, receiving, outfitting, maintenance, repair and working with outside vendors in a constant effort to keep the Department’s fleet in good working order.    

 

Confiscations

The Confiscation Unit is responsible for all property that is seized for forfeiture. This includes cash, vehicles, vessels, airplanes, and real estate. All property is held until claimed by the owner or the completion of a forfeiture case. Vehicles that are awarded to the City are either utilized by the police department or auctioned by the City.

Court Liaison

The Court Liaison Unit is authorized to accept most properly completed and timely Department related court subpoenas, most Department related deposition notices, and most Department related court documents on behalf of department members. The Unit receives our State Attorney’s office criminal subpoenas electronically resulting in Officers being notified of upcoming court dates faster.

Court Liaison also receives most other legal documents electronically to achieve a more efficient means of processing paperwork. The Unit also works with representatives involved in the legal system and tracks and notifies department members of changes to hundreds of pending court cases.

 

Communications Center

The Communications Center has three specific functions, call taking, dispatching and teletype. Each year the Police Department receives and processes several hundred thousand 9-1-1 calls and close to 300,000 non-emergency calls for assistance. Once the information is received in dispatch, the dispatcher will evaluate the call, match existing resources with service needs, and dispatch the appropriate unit.  For “in-progress” calls, or calls of an emergency/life threatening nature, the dispatcher can also broadcast the information to all units simultaneously regardless of district assignment.

The teletype section handles inquiries on lost/wanted person, stolen vehicles and property. Employees in this function work with both the Florida Crime Information Center (FCIC) and the National Crime Information Center (NCIC) to enter vital information needed to conduct criminal investigations.

 

Psychological Services Program (PSP)

The Fort Lauderdale Police Department (FLPD) Psychological Services Program (PSP) has been developed since March of 2019 and services both sworn and professional staff along with their immediate family members.  The FLPD- PSP practices under the auspices of the police and public safety psychology domains of: clinical  intervention, operational support, and organizational-consultation services.  FLPD- PSP provides short term counseling, responds to critical incidents involving personnel, provides crisis intervention, and develops and facilitates a variety of behavioral health training targeting: suicide prevention-intervention, post trauma intervention and resiliency development, Peer to Peer (Critical Incident Stress Debriefing- CISD) support, stress management, team building, conflict resolution, and overall psychological improvement, growth, and integration.  

The FLPD-PSP works in concert with an amazing and diverse FLPD- CISD Peer Support Team comprised of approximately 36 Peer Support Team Members within all divisions and units (both sworn and professional staff) of FLPD.  The primary modalities of treatment at FLPD-PSP include: cognitive behavioral treatment (CBT), solution focused treatment, the Emotional Freedom Technique (EFT), and Eye Movement Desensitization and Reprocessing (EMDR) therapies.  In early 2019, FLPD implemented a long term vision and proactive strategy to assist employees through the foresight and vision for a comprehensive PSP along with implementation of Command Staff “Chiefs’ Talks” during annual forty hour block training to emphasize preventative behavioral health and resiliency cultivation as an evolving and developing concept, function, and need for the long term health of personnel in 21st century policing.

 Reference:  https://www.policechiefmagazine.org/preventative-behavioral-health/